You’ll find answers to many of our most common questions below. If you need more help, our support team is always available to assist you.
The Ghost Bus Tour is a 75-minute comedy-horror journey through the city’s darkest and most chilling tales, brought to life by a professional actor. Set aboard a vintage Routemaster bus, the experience blends live theatre with spine-tingling history for a uniquely thrilling ride.
The tour lasts for an hour and fifteen minutes, nonstop (depending on traffic). Please note there are no toilet facilities on the bus.
We recommend arriving at least 15 minutes before the scheduled departure time. All seats are assigned at a first-come, first-served basis and cannot be reserved in advance. Please arrive early to be at the front of the queue if you are wanting to sit in a specific seat.
Unfortunately our bus cannot wait for latecomers, please arrive at least 15 minutes before your scheduled departure time. If you are late, please contact us and we will try to reschedule you to another tour time (subject to availability).
All seats are assigned at a first-come, first-served basis and cannot be reserved in advance. Please arrive early to be at the front of the queue if you are wanting to sit in a specific seat.
Yes, but we recommend booking in advance to avoid disappointment, our shows get busy!
Please also note we do not accept cash payments at the bus.
Yes, we’d be happy to help reschedule your booking to another available date and time. Please contact us to reschedule your tour. (subject to availability, excluding private hires)
No, just bring your ticket on your phone that shows your ORD booking confirmation number.
The Ghost Bus Tour is focused on comedy-horror, so think of it more as creepy and gruesome rather than scary. You should however be prepared for some jumps, loud noises, smoke and spine chilling facts throughout your ride.
Yes, group bookings can be made up to 20 people on public tours.
For larger groups, you can exclusively hire the entire bus.
Please contact us for the best rates and private hires.
It is advisable to book in advance as tours operate subject to demand and we cannot guarantee seats to be available on the door.
You can purchase tickets at the bus if there are seats available, but this may not always be the case as we often sell out.
Please also note we do not accept cash payments at the bus.
Yes, please contact the office and we will try and move your booking for you.
(Subject to availability, excluding private hires & special events)
Yes, we have amazing private hire packages.
Please contact us for the best rates.
Our concession tickets start at age 65.
Unfortunately, due to the design of the 1960s Routemaster buses, we are unable to safely store wheelchairs strollers, or luggage on board. However if you call us before you book we will try our best to accommodate you.
Unfortunately, we only allowed registered guide and assistance dogs on our tours.
Please note the show has loud noises throughout and may not be suitable for all guide or assistance dogs.
No alcohol is permitted on the bus, or is to be consumed on the bus unless the bus is being hired exclusively for a private party (over 18’s only) with authorisation prior with management.
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